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VA Texas Valley Coastal Bend Health Care System

 

Appointments

Schedule a VA Appointment

There are many ways for Veterans to make health care appointments.

  • If you don’t have VA health care benefits, you can apply now. Apply for VA health care.
  • If you’re having a medical emergency, please call 911 or call the Veterans Crisis Line at 1-800-273-8255, then press 1.

Schedule an Appointment

By Phone

Follow the instructions on this page on how to make an appointment by phone at this facility.

Online

VA now offers online appointment scheduling for some appointments. We hope to expand the number of VA facilities and types of appointments in the future.

If you have VA health care benefits, you can schedule your VA primary care appointments online if you:

With your online account, you’ll also be able to:

  • Track the status of requests
  • Send messages about requested appointments
  • Get notifications about appointments
  • Cancel appointments
Schedule a VA appointment online.

Upgrade your Existing Accounts

Open Access Scheduling is a patient-friendly system that will allow you to schedule an appointment with your provider in a timely manner. Our goal is to schedule you within 30 days of the desired date, at a time that is both convenient for you and your provider.

How does the Open Access Scheduling System work?

  • At the end of each visit, your provider will determine whether a follow-up visit is required.
  • If a follow-up visit is required, then your provider will recommend an approximate date for your next visit.
  • If your provider wants you to return within 30 days, you will be scheduled an appointment before you leave the clinic.
  • If the recommended return date is beyond 30 days, you will be mailed a reminder letter two weeks prior to that date, advising you to call for an appointment.
  • When you call, every effort will be made to schedule you within 5 to 7 working days.

Keeping Your Scheduled Appointment

You are encouraged to keep all scheduled appointments.  Failure to report as scheduled can result in your not receiving treatment and medications necessary to your health.  Please report to the clinic 15 to 30 minutes before your scheduled appointment to allow time to park your car and register with the receptionist.

At each visit:

  • Give your current telephone number and address to the clinic clerk
  • Bring all your insurance information
  • Provide a list of all medications you are taking, including those prescribed by private providers and over-the-counter medications along with herbals and multivitamins

Get Familiar with Kiosks: Simple Steps for Checking-In

  1. Select the "Check-in for Appointment" option.
  2. Use the bar code scanner to read your Veterans Health Identification Card (VHIC). Forget your VHIC? You can also enter your social security number.
  3. Enter your date of birth and verify your identity.
  4. Update your address, phone number, and personal information using the touchscreen keypad, as needed.
  5. Confirm your appointment.

 

 

In many facilities, VetLink Navigators (staff and/or volunteers) are available to assist you in these steps and offer any guidance needed with VetLink.

Looking for more information?

  • Review our brochure
  • Click on the following link (VPS KIOSK) to see/get and an understanding of what you will experience when using the VPS Kiosk free standing check-in device. 
  • In order to activate the simulation/training module, please click on the Play button located at the bottom of the screen.

 

Changing Your Appointment

If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow Veterans for the original appointment date and time.

Who to Call

To make or reschedule an appointment with a particular clinic, call the listed phone number provided below:

 

Clinic

Contact Information

Laredo VA Outpatient Clinic

(956) 523-7850 or
1-855-864-0516

McAllen VA Outpatient Clinic

(956) 618-7100 or
1-855-864-0516

Harlingen VA Outpatient Clinic

(956) 366-4500 or
1-855-864-0516

VA Health Care Center at Harlingen
(956) 291-9000 or 
1-855-864-0516
Corpus Christi VA Outpatient Clinic

(361) 806-5645 or
1-855-864-0516

Corpus Christi VA Specialty Clinic
(361) 939-6510 or
1-855-864-0516
Corpus Christi PACT Clinic
(361) 806-5600 or
1-855-864-0516

Rural Mobile Medical Unit - Providing health care to our rural Veterans in Deep South Texas!

VCB Mobile Medical Unit 

Twice a month, the Rural Mobile Medical Unit visits the South Texas communities of

  • Rio Grande City (VFW 8526)
  • Roma (VFW Post 9175)
  • Zapata (American Legion Post 486)
  • Hebbronville (Jim Hogg Co. Courthouse)
  • Falfurrias (VFW Post 7634)
  • Port Isabel (American Legion Post 498)

You must have an appointment to be seen at the mobile medical unit.  If you are a Veteran enrolled in the VA health care system and reside in one of the communities listed above contact your VA Outpatient Clinic to schedule an appointment (see contact information above).

 


Information to Help You Decide about Where to Receive Your Care

VA has a regularly updated Access to Care website that provides useful information that can help you to decide the best VA location for you to receive your care. Before making an appointment, you can find out the following information for a VA location:

  • Wait times for primary care, mental health, and some of the commonest specialties
  • If same day services are available in primary care and mental health
  • If Telehealth is available in primary care and mental health
  • If it has an emergency room
  • Facility contact information
  • Veteran satisfaction scores
  • Quality information comparing each VA and local area non-VA healthcare facilities

VA is committed to give Veterans the access to care they need, when they need it. When you’re planning your care at VA, you can rely on us to give you the information you need to make informed health care decisions.